The DPW Help Center and Knowledge Base

I am the winning bidder, now what?


Both you and the artist will receive emails with instructions, within 25 minutes after the auction ends.

If you haven’t received yours yet, please check in your Junk mail. You may have to change your junk mail settings to allow emails from

In the email the artist receives, they will be given your email address. Your email will provide you with a PayPal button, if the artists accepts PayPal, that will take you to a purchase page. Or, if the artist accepts checks and that is how you wish to pay, you can contact the artist by email to arrange payment.

If you cannot find or did not receive the email, no worries. You don’t need it. Simply log in to your buyer’s account in DPW and go to the auction page where you can click on a PayPal button or contact the artist to let them know you are paying.

Feel free to contact your artist at anytime.
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